Last revised: 06/2026

Welcome to Serenipex, a website operated by Serenipex Limited, located at Kykkou 2, 2062 Nicosia, Cyprus ("Company", "we", "our") with registration number: HE474238. These terms ("Terms") define the conditions for your use of the website and our services.

1. Acceptance of Terms

By accessing the Website or using any of the services provided by Serenipex Limited (the "Services"), you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, you must refrain from using the Website or any Services.

You also confirm that you are at least 18 years old, or have reached the legal age of majority in your jurisdiction, and that you have the authority to enter into binding contracts on your own behalf.

2. Creating and Managing Your Account

To access specific features of our Services, you may need to register an account. During registration, you must provide accurate, complete, and up-to-date information. Providing false information or failing to keep your account details current may lead to account suspension or termination.

You are solely responsible for maintaining the confidentiality of your password and are accountable for all activity carried out under your account. If you suspect unauthorized access or security breaches, notify us immediately.

Usernames must not infringe upon third-party rights or contain offensive content. Any impersonation, misuse of another identity, or inappropriate naming is strictly prohibited.

3. User Content and Rights

You may upload, share, or post content (including but not limited to images, videos, and text) through the Website ("Content"). You are solely responsible for ensuring that your Content complies with all applicable laws and does not infringe on the rights of others.

By submitting Content, you grant Serenipex Limited a non-exclusive license to use, modify, host, display, and distribute that Content as needed to operate the Services. You retain ownership over your Content and are responsible for enforcing your own rights.

We reserve the right to remove any Content that violates these Terms or any applicable law, and we may disclose your identity to third parties involved in disputes related to your Content.

4. Payment Terms and Subscriptions

4.1 Subscription Plans

Our Services are available through monthly subscription plans. Details about pricing can be found on the Website (registration forms, payment pages, or My Account section). Subscription details may be modified from time to time, with changes taking effect at the beginning of the next billing cycle. Continued use of the Services constitutes your agreement to the revised terms.

4.2 Renewal and Cancellation

Your subscription will renew automatically unless you cancel before the renewal date. You may cancel via your account dashboard, by submitting a cancellation form, or by emailing support@help-serenipex.com.

4.3 Trial Periods

We may offer trial periods or promotional discounts for a limited time. Billing details are still required to start a trial. Upon expiration, standard subscription fees will apply unless canceled in advance. We reserve the right to revise or withdraw promotional offers at any time, although ongoing trials will be honored through their full duration.

4.4 Payment Processing and Failed Transactions

Subscription fees are billed at the start of each period via third-party processors. If a payment fails, we may retry up to five times. We are not liable for any additional processing fees or charges applied by your payment provider. Taxes applicable to your payments are your sole responsibility.

4.5 Refund Policy

We do not issue refunds for partial months or unused Services. Refunds may be granted solely at our discretion and are limited to the most recent payment. Approved refunds result in immediate cancellation of your subscription or trial. If you have a billing dispute, contact us before initiating any chargebacks: support@help-serenipex.com.

5. Restrictions on Use

You agree to use the Website and Services in compliance with all applicable laws and regulations. Prohibited behaviors include but are not limited to:

• Reselling, redistributing, or sublicensing the Services
• Tampering with, decompiling, or reverse-engineering our software
• Posting unlawful, abusive, defamatory, or infringing content
• Impersonating others or submitting false information
• Gaining unauthorized access to user accounts or data
• Circumventing any usage restrictions on free accounts
• Transmitting harmful code or disrupting Website functionality

6. Ownership and Intellectual Property

All Website materials (excluding user-provided Content) including text, images, code, and media are owned by Serenipex Limited or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

You may use the Website and its contents solely for personal, non-commercial purposes. Any reproduction, modification, or distribution beyond permitted use is strictly prohibited without our express permission.

The name "Serenipex Limited", our logo, and any associated marks are proprietary. Unauthorized use of our branding or trademarks is not allowed.

These rights are secured by the General Data Protection Regulation (GDPR). If you would like to use any of them – please send an email to support@help-serenipex.com. Furthermore, please be aware that the GDPR is implemented by Cyprus Law 125(I)/2018, on the Protection of Natural Persons with regard to the processing of personal data and on the free movement of such data.

7. Confidentiality and Security

We do not sell user data. However, if Serenipex Limited undergoes a business transfer such as a sale or merger, your data may be transferred to the new owner, with prior notice provided to you.

All online payments are processed using PCI DSS-compliant providers. By using these services, you may be subject to their individual terms and policies. We are not liable for issues caused by these providers.

Please understand that data transmitted over the Internet is inherently insecure. While we take measures to protect your data, we do not guarantee uninterrupted access to our Website or safeguard against every possible data breach.

8. Limitation of Liability

Under no circumstances shall Serenipex Limited, its staff, or affiliates be held liable for any indirect, incidental, or consequential damages arising from (These limitations apply to the fullest extent permissible by law and continue beyond the termination of these Terms.):

• Use or inability to use the Services;
• Actions or content of third parties;
• Errors or data loss caused during transmission;
• Unauthorized access to or alteration of your Content.

9. Disclaimers

You use the Website and its content at your own risk. The Services are provided "as is" and "as available" without warranties of any kind—either expressed or implied. We do not guarantee uninterrupted access, absence of errors or harmful elements, or that the Services will meet your specific expectations.

10. Termination

We reserve the right to suspend or terminate your access to the Website and Services at our sole discretion and without prior notice if you violate these Terms.

To terminate your subscription, please refer to Section 4.2. If your account is terminated, your right to access the Services ends immediately.

11. Changes and Updates

We may modify or update these Terms, our Privacy Policy, or the Website at any time. Material changes will be announced at least five days in advance. Your continued use of the Website implies acceptance of any updates.

Technical issues, maintenance, or legal requirements may cause temporary service interruptions. We are not liable for any losses caused by such interruptions.

12. Legal Framework

12.1 Governing Law

These Terms are governed by the laws of the Republic of Cyprus. Any disputes will be resolved in the courts of the Republic of Cyprus.

12.2 Entire Agreement

These Terms represent the entire agreement between you and Serenipex Limited, replacing any previous communications.

12.3 Severability and Waiver

If a provision is found invalid, the rest of the Terms remain enforceable. Our failure to enforce any part of the Terms is not a waiver of our rights.

12.4 Assignment

You may not assign your rights under these Terms without consent. We may assign our rights without notice.

12.5 Indemnity

You agree to indemnify and hold Serenipex Limited harmless from any claims or damages arising from your use of the Services.

12.6 External Links

Links to third-party websites are for convenience only. We are not responsible for their content or policies. We recommend reviewing the terms and privacy policies of any third-party sites you visit.

12.7 Linking to Our Site

You must not link to the Website in a way that implies any form of partnership or endorsement by us without written permission. Framing our site on other websites is not allowed.

13. Contact Information

If you have questions, concerns, or feedback regarding these Terms, please contact us at: support@help-serenipex.com

Kykkou 2, 2062 Nicosia, Cyprus